Missed Class Policy: Music Lessons

Missed Lessons

• If your lesson is cancelled by the studio (for reasons such as teacher illness or teacher vacation - not scheduled studio closure dates), your lesson will be rescheduled for a time that is mutually convenient for you and the studio. If such a time cannot be found, you will receive a credit for this missed lesson.

• Lessons cancelled by the student (for reasons such as student illness or student vacation) are not eligible for refund, and th0ugh our staff may attempt to reschedule lessons missed due to student cancellations, this is not a guarantee.

• Lesson fees are not refunded due to student absence.  Your weekly lesson fee reserves you a weekly time slot for the entire school year. 

Vacation and Holidays

• The studio will provide a calendar of vacation, holidays and programs at the beginning of each month. 

• If your lesson occurs on a vacation day (NOT a studio closure day), you will not be charged for that lesson.

• Studio closure dates (Winter Break, March Break & stat holidays) are not considered studio cancellations, and are not eligible to be rescheduled or refunded.

Discontinued Lessons

• Students who would like to discontinue lessons must provide 14 days notice. Any unused lessons can be refunded only if a minimum of 14 days notice is given. 

By adhering to this policy, we aim to promote a supportive environment for our students while addressing missed classes in a fair and considerate manner.