How to Set Up Auto Pay

Managing bills and payments can be a hassle, that is why we have implemented auto pay. This guide will walk you through the steps to set up auto-pay for your lessons at the studio.

Step 1: Accessing the Invoice

1. Email Notification: Keep an eye out for an email notification.

2. Viewing the Invoice: Open the email and locate the "View Invoice" button or link. Click on it to access the detailed invoice for your payment.

Step 2: Review and Prepare

1. Verify Invoice Details: Once you're on the invoice page, carefully review the details to ensure that they are accurate. Make note of the due date, amount, and any additional charges if applicable. It's essential to be certain that you're paying the correct amount.

2. Save for Your Records: After confirming the accuracy of the invoice, consider saving a copy of it for your records. This can be useful for future reference or in case of any discrepancies.

3. Initiate Payment: Look for the "Pay Invoice" button located at the top-right corner of the page. Click on it to proceed to the payment setup.

Step 3: Setting Up Auto-Pay

1. Enter Payment Information: You will be prompted to provide your payment information. This typically includes your credit card details or bank account information. Ensure that you enter the correct details to avoid any payment issues.

2. Select Auto-Pay Option: While making the payment, keep an eye out for an option related to auto-pay. It might be labeled as "Set Up Auto-Pay," "Enable Auto-Pay," or something similar. This option is crucial for ensuring that your future payments are automatically deducted.

3. Review Terms and Conditions: Before confirming the auto-pay setup, take a moment to read through any terms and conditions associated with the service. Make sure you understand the terms and are comfortable with the auto-pay arrangement.

4. Confirm and Save: Once you're satisfied with the payment information and auto-pay settings, confirm your choices. Your payment information will be securely stored, and your future payments will be automatically processed according to the specified schedule.

And that is it. Before to contact us as at besharparts@gmail.com if there are any issues with your invoice.

FAQs

Q1: What is auto-pay, and how does it work?

A: Auto-pay is a convenient payment method that allows you to automate your recurring bills. Once set up, your bills will be paid automatically from your designated payment source (e.g., credit card or bank account) on their due dates. This eliminates the need for manual payments and helps ensure you never miss a payment.

Q2: Is auto-pay safe and secure?

A: Yes, auto-pay is safe and secure. We use a reputable service provider with encryption and security measures to protect your payment information.

Q3: What if my payment information changes?

A: You can contact us and we can update it for you.

Q4: Will I still receive invoices and notifications when using auto-pay?

A: Yes, you will receive an invoice the first of each month. You will have time to review your payment before payment is taken out.

Q5: What if I have insufficient funds in my account on the due date?

A: If you don't have sufficient funds in your account, the auto-payment may fail. We will reach out to you personally to sort it out.

Q6: Is there a fee for using auto-pay services?

A: No we don't charge extra for this service.

Q7: What should I do if I notice an error or discrepancy in a bill paid through auto-pay?

A: If you notice an error or discrepancy in a bill paid through auto-pay, contact us right away. We will investigate and make the correct changes.

Q8: What if my payment is late? A: You may be subject to a $10 late fee.

Q9: Can I opt out of autopay?

A: No, to keep everything consistent and to reduce payment error everyone is on autopay.

Q9: Will I be charged for studio closures and teacher vacations?

A: No, you will will be deducted to cost of you lessons on your invoice or refunded if a teacher is not able to teach or the studio is closed.

Q10: What if I am going on vacation and will miss a lesson or two?

A: You will still have to pay for the lesson. You have reserved that time and we are unable to book another student in that time slot.

Q11: Can I cancel autopay?

A: Yes, in order to cancel autopay you will need to cancel lessons before the end of the month.

If your question is not answered here please reach out to us.

Payment Terms

• Monthly invoices are generated on the 1st day of each month, with payment due by the 15th.

• A $10 late fee will be applied to delayed payments.

• In case of studio closures or teacher vacations within the month, your invoice may be adjusted accordingly.